The Virtual Concierge
Virtual Concierge Service
You can now provide your guests answers to dozens of questions about your hotel or vacation rental: places in the area and things to do - answers that you as the manager or owner specifically define. You are an expert on the local area. This service makes it easy for you to give guests customized information on your property, as well as those insights about the local area that they can't get using a web search. Here is an example interaction your guests can have: 'Ok Google, talk to the virtual concierge' (Google introduces the concierge and your guest hears a personalized welcome for your place) 'Tell me the wifi password' (The concierge responds with the wifi password you want your guests to use) 'I'd like some restaurant recommendations' (The concierge responds with your specific recommendations) 'How does departure work?' (The concierge responds with the info you specifically want your guests to know) 'stop' Make your hotel, Airbnb or VRBO guest experience stand out from the crowd! Here is how to set up your own concierge service at your property: 1. Say 'Ok Google, talk to the virtual concierge'. You will be prompted to link the service to your google account. Follow the instructions by clicking on the link button in your Google Home app on your phone or tablet. We recommend setting up your Google Home with a separate account for your property. 2. Go to the Management Portal at: Sign up, and then click Add Property. From there, login with the Google account you created for your vacation rental. Then select your property and follow the instructions to save your tailored content. For more information, go to:
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Ask your assistant
Talk to The Virtual Concierge
Travel & transportation
Available devices
Android 6.0+ watches
Android 6.0+ TVs
Google Home
Android 5.0+ phones
iOS 10.0+ devices
Smart Displays
Android 6.0+ tablets
18 users
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