Find out about the latest service research outputs, industrial collaborations and projects from the University of Cambridge Institute for Manufacturing (IfM) and the Cambridge Service Alliance in this series of podcast briefings. The Cambridge Service Alliance is a unique global alliance between leading businesses and universities. It brings together the world's leading firms and academics, all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow. Source: http://rss.sms.cam.ac.uk/rss/collection/1682532